Jobs in Quintype Product

Location: Bangalore, India  |  Department: Customer Success  |  Employment Type: Full-time

About the Role

As a Customer Success Executive at Quintype, you will play a critical role in ensuring the success and growth of our valued customers. You will be responsible for building and maintaining strong relationships with clients, understanding their unique needs, and delivering exceptional Customer Experience. You will collaborate closely with cross-functional teams to drive feature adoption, reduce churn, and grow the customer account.

Key Responsibilities

• Understand customer requirements, goals, and challenges to provide effective solutions and ensure customer satisfaction
• Develop and maintain strong relationships with clients, serving as the voice of the customer internally and being their trusted advisor
• Proactively identify opportunities for product adoption, expansion, and upselling based on customer needs and usage patterns
• Conduct regular check-ins with customers to review their performance metrics, address concerns, and provide product training and guidance
• Collaborate with internal teams, including Sales, Product, and Engineering, to ensure smooth onboarding, implementation, and support processes
• Advocate for customers by collecting feedback and providing input for product enhancements and improvements
• Monitor customer health and usage metrics to identify at-risk accounts and develop strategies for retention and growth
• Keep up-to-date with industry trends, best practices, and competitors' activities to better serve customers and provide insights internally

Required Skills & Qualifications

• Bachelor's degree in a relevant field or equivalent practical experience
• Proven experience of 1-2 years in a customer-facing role, preferably as a Customer Success Executive in a SaaS environment
• Strong understanding of customer success principles and methodologies
• Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with clients
• Demonstrated ability to understand and address customer needs and provide effective solutions
• Analytical mindset with the ability to interpret data and leverage insights to drive customer success
• Proficiency in using customer success tools and platforms
• Self-motivated with the ability to work independently and in a team environment
• Exceptional organizational and time management skills to handle multiple customer accounts simultaneously
• Knowledge of the digital media or technology industry is a plus

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Location: Bangalore, India  |  Department: Engineering  |  Employment Type: Full-time

About the Role

We are looking for a proactive QA Engineer with 1-3 years of experience in software testing. The ideal candidate should have strong hands-on experience in test automation using Playwright, excellent analytical skills, and the ability to adapt quickly to new technologies. We value individuals who are fast learners, collaborative team players, and passionate about delivering high-quality software.

Key Responsibilities

• Design, prepare, review, and maintain comprehensive test cases and test plans based on business requirements
• Develop, maintain, and execute automated test scripts using Playwright
• Perform functional, regression, integration, and end-to-end testing
• Test and validate REST APIs using tools such as Postman or similar
• Collaborate closely with developers, product managers, and other stakeholders throughout the SDLC
• Identify, document, track, and verify defects until resolution
• Ensure adherence to QA best practices, testing standards, and quality processes
• Participate in requirement analysis and provide feedback to improve product quality from early stages
• Continuously improve test coverage, automation frameworks, and QA processes
• Stay updated with the latest AI technologies and leverage AI-powered tools to improve testing efficiency

Required Skills & Qualifications

• 1-3 years of experience in software quality assurance
• Hands-on experience with Playwright for test automation
• Experience in creating and maintaining detailed test cases, test scenarios, and feature documentation
• Good understanding of REST APIs and API testing methodologies
• Good understanding of the Software Development Life Cycle (SDLC) and QA processes
• Good knowledge of software testing methodologies, defect lifecycle, and QA best practices
• Excellent analytical and problem-solving skills
• Strong communication skills with the ability to collaborate effectively across teams
• Ability to multitask and prioritize work efficiently in a fast-paced environment
• A fast learner with the ability to quickly adapt to new tools, technologies, and business domains
• Proactive, responsive, and accountable with a strong sense of ownership
• A collaborative team player who communicates effectively and responds promptly

Good to Have

• Experience in mobile application testing and automation (Android/iOS)
• Experience working with CI/CD pipelines and test automation integration
• Familiarity with Git
• Familiarity with AI Tools

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Location: Bangalore, India  |  Department: Engineering  |  Employment Type: Full-time

About the Role

We are looking for a senior QA Engineer with 4-6 years of experience in software testing. The ideal candidate should have strong hands-on experience in test automation using Playwright, Cypress, API Testing with excellent analytical skills, and the ability to adapt quickly to an AI driven ecosystem. We value individuals who are smart at debugging, collaborative team players, and passionate about delivering high-quality software.

Key Responsibilities

• Design, prepare, review, and maintain comprehensive test cases and test plans based on business requirements
• Develop, maintain, and execute automated test scripts using Playwright, Cypress
• Perform functional, regression, integration, and end-to-end testing
• Test and validate REST APIs using tools such as Postman or similar
• Collaborate closely with developers, product managers, and other stakeholders throughout the SDLC
• Identify, document, track, and verify defects until resolution
• Ensure adherence to QA best practices, testing standards, and quality processes
• Participate in requirement analysis and provide feedback to improve product quality from the early stages of development
• Continuously improve test coverage, automation frameworks, and QA processes
• Stay updated with the latest trends in AI technologies and leverage AI-powered tools to improve testing efficiency and productivity

Required Skills & Qualifications

• 4-6 years of experience in software quality assurance
• Hands-on experience with Playwright, Cypress for test automation
• Experience in creation of AI driven test case creation and analysis
• Excellent in understanding technical requirements and good at collaborating with product support
• Testing and automation experience of REST APIs with PyTest, Postman
• Good understanding of the Software Development Life Cycle (SDLC) and CI/CD processes
• Good understanding of microservices architecture
• Good knowledge of software testing methodologies, defect lifecycle, and QA best practices
• Excellent analytical, debugging and problem-solving skills
• Strong communication skills with the ability to collaborate effectively across teams
• Ability to multitask and prioritize work efficiently in a fast-paced environment
• A fast learner with the ability to quickly adapt to new products, technologies, and business domains
• Proactive, responsive, and accountable with a strong sense of ownership
• Actively participates in on-call issues and follow up
• A collaborative team player who communicates effectively and responds promptly
• Strong understanding of Git

Good to Have

• Experience in Mobile application testing and automation (Android/iOS)
• Familiarity with AI Tools - Copilot/Claude
• Understanding of AWS

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Location: Bangalore, India  |  Department: Services  |  Employment Type: Full-time

About the Role

We are looking for a versatile QA Automation Engineer who can also take on the Scrum Master role for our Services Division. This is a hybrid position for someone who enjoys building robust test automation frameworks while also driving agile ceremonies, removing blockers, and helping the team deliver high-quality services efficiently.

Key Responsibilities

• Design, develop, and maintain automated test scripts using Playwright, Cypress, and other automation tools/frameworks
• Build and enhance test automation frameworks (UI, API, and regression testing)
• Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI, Azure DevOps)
• Perform functional, regression, integration, and end-to-end testing
• Identify, document, and track defects; work closely with developers to ensure timely resolution
• Analyze test results, generate quality reports, and provide actionable insights on product quality
• Continuously evaluate and recommend new tools/technologies to improve testing efficiency and coverage
• Maintain test documentation, test plans, and test cases
• Facilitate daily stand-ups, sprint planning, sprint reviews, and retrospectives for the Services team
• Track and manage sprint backlogs, velocity, and burndown charts
• Identify and remove impediments/blockers affecting the team's progress
• Coach the team on Agile/Scrum best practices and foster a culture of continuous improvement
• Collaborate with Product Owners, Delivery Managers, and stakeholders to ensure alignment on priorities
• Ensure transparency of team progress through Agile tools (e.g., Jira, Azure Boards, Trello)
• Drive process improvements to increase team efficiency and delivery predictability

Required Skills & Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
• 3–6 years of experience in QA/test automation
• Strong hands-on experience with Playwright and/or Cypress
• Familiarity with other automation tools (e.g., Selenium, Postman, RestAssured, JMeter) is a plus
• Solid understanding of software testing methodologies (functional, regression, API, performance)
• Experience with version control systems (Git) and CI/CD pipelines
• Working knowledge of Agile/Scrum methodologies; prior experience acting as a Scrum Master or Scrum Master certification (CSM/PSM) preferred
• Excellent communication, facilitation, and stakeholder management skills
• Strong analytical and problem-solving abilities
• Experience working with distributed/cross-functional teams

Good to Have

• Experience testing services-based/support delivery workflows
• Scripting experience in JavaScript/TypeScript, Python, or similar
• Exposure to API testing and test data management

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Location: Bangalore, India  |  Department: Engineering  |  Employment Type: Full-time

About the Role

We're looking for a React Developer with 3–4 years of professional experience to join our engineering team in Bangalore. You'll be responsible for building and maintaining performant, scalable, and user-friendly web applications, collaborating closely with designers, backend engineers, and product managers.

Key Responsibilities

• Develop new user-facing features using React.js and modern JavaScript/TypeScript
• Build reusable components and front-end libraries for future use
• Translate designs and wireframes into high-quality, responsive code
• Optimize components for maximum performance across devices and browsers
• Integrate with RESTful APIs
• Write clean, maintainable, and well-documented code
• Participate in code reviews and contribute to engineering best practices
• Debug and resolve production issues in a timely manner
• Collaborate with cross-functional teams (design, backend, QA, product) in an agile environment
• Write and maintain unit/integration tests to ensure code quality

Required Skills & Qualifications

• 3–4 years of hands-on experience with React.js in a production environment
• Strong proficiency in JavaScript (ES6+), HTML5, and CSS3
• Experience with React Hooks, Context API, and modern functional components
• Familiarity with state management libraries (Redux, Zustand, Recoil, or similar)
• Experience consuming REST APIs; familiarity with GraphQL is a plus
• Understanding of responsive design and cross-browser compatibility
• Experience with version control systems (Git)
• Familiarity with build tools (Webpack, Vite) and package managers (npm/yarn)
• Basic understanding of CI/CD pipelines
• Strong problem-solving skills and attention to detail
• Good communication skills and ability to work in a team environment

Good to Have

• Experience with TypeScript
• Familiarity with testing frameworks (Jest, React Testing Library, Cypress)
• Exposure to Next.js or other React frameworks
• Basic understanding of backend technologies (Node.js)
• Experience with cloud platforms (AWS, GCP, or Azure)
• Familiarity with Agile/Scrum methodologies

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